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• What is a vibrator?
  
• I used a vibrator once but felt uncomfortable - Is there something wrong with me?
  
• Can I become addicted to my vibrator?
  
• How does a vibrator induce sexual response?
  
• Why do I need a vibrator?
  
• How can I introduce it to my partner?
• Will my package be shipped discreetly?
  Yes! All packages mailed from our warehouse are shipped in a plain brown box or mailer. There is no mention of the product anywhere on the package. The company name will be printed as EPG, Inc. in the return address.
  
• Do you sell your names or E-mail addresses to other companies?
  No! Your name, address and other contact information that you supply us with is strictly for the authorization of your credit card and the shipment of your products. Your information is always kept private. We will never send you unsolicited mail. Also, we will not send you e-mail (except for information pertaining to your order) unless you subscribe to our E-Mail List.
• Why do you have a mailing list?
  To our mailing list subscribers, we offer weekly and monthly specials and other items and information of interest not available to the general users of our website. We NEVER sell our mailing list and all mailings are discreet. We simply send you an e-mail asking you to take a look at a new product or new information with a hyperlink.
• E-mail Security !
  We will send you an e-mail with an attachment of a pdf file with your sales receipt the day your order is processed. You will need Acrobat Reader to read or print this file. You will also receive an email directly from UPS on that same day with your UPS Tracking Number. All of our e-mail have a hyperlnk contained within the e-mail which when clicked, will lead back to a location somewhere at www.evesgarden.com. If your e-mail contains an attachment or the hyperlink when clicked does not begin with www.evesgarden.com, the e-mail is not from Eve's Garden. In the event that happens, please forward a copy of the COMPLETE e-mail you received to customerservice@evesgarden.com.
• Is it safe to submit my credit card online?
  Yes. We use Apache Server and RSA Encryption which enables us to offer the most secure online payment available. Your information will be totally safe whether you use a Netscape, Microsoft, AOL or Web TV browser.
• Can I order on-line and give my credit card information over the telephone or pay by check?
  Yes. Just enter your order on-line and enter all 9's in the credit card field and call 800-848-3837, mention your order number and give your credit card information verbally. If you would like to send a check or money order enter your order on-line and enter all 9's in the credit card field and send a check or money order to: Eve's Garden, 119 W. 57th St., Ste 1201, New York, NY 10019. Money orders will be processed and your order shipped immediately. Checks will be deposited and your order held until your check clears. Please write your order number on your check or money order.
• What are my ordering options?
  You have the option of ordering on-line, by phone, fax or mail. We recommend that you order on-line and print out a copy of your confirmation at the end of the order process. If you chose UPS for your delivery you will receive an e-mail with your UPS Tracking Number.
• Can I place a gift order by credit card?
  A gift order is an order which has a different shipping address than your credit card billing address. Due to high instances of credit card fraud on the Internet, we generally do ship to a location other than the billing address of the credit card used to place the order. However if you would like to send a gift or to another address please fill in the Shipping Address and send an e-mail to customerservice@evesgarden.com requesting a third party name be put on your package.
• How do I contact you regarding product information, order tracking or general information?
  If you order is shipped by UPS, you may track your order online. Just click on the "Track Order" link and enter the number you received by e-mail when your order was sent. If there is a problem with the shipment, please contact us by e-mail at customerservice@evesgarden.com. Please wait a reasonable time before contacting us regarding order tracking.
• How will the charges appear on my credit card?
  Your credit card statement will indicate charges from EPG, Inc. along with our telephone number.
• What do you charge for shipping and how long will it take to arrive?
  Please see our SHIPPING information for details.
  
• Do you ship overseas?
  No, we only accept orders for delivery in the United States. We were forced to change our policy due to increased restrictions by foreign customs authorities.
  
• Do you accept returns?
  Due to the nature of our products we do not accept returns unless the product is defective. Under no conditions to we accept a product for return that has been used. We will replace, at our discretion, any product deemed defective with another of the exact type.

What is a vibrator?
A vibrator is a body massager powered by an electric outlet or batteries. When a body massager is used specifically to induce a sexual response, it is referred to as a "vibrator." It has also been called a "Woman's Best Friend" because it reliably produces pleasurable sensations that can lead to orgasm and feelings of inner joy and sexual satisfaction.

I used a vibrator once but it felt uncomfortable - Is there something wrong with me?
No. Several reasons are possible. You could be placing the vibrator directly on the clitoris (to the left or the right of the clitoris is better). Or you may not have found the right place or pressure. You may possibly have experienced what is known as "pleasure anxiety." When you are unaccustomed to the stronger pleasurable feelings the vibrator generates, your body may resist these feelings and create tension. This tension can be over come by breathing deeply. Concentrate on your breathing and direct your mind to relax your body.

Some ways to do this include repeating the following self-affirmations to yourself:

• "I have a right to pleasure."
  
• "I give myself permission to enjoy my own body."
• "I deserve to love and nurture myself."

Use whatever words work for you. With practice and the desire to "let go" your anxiety and discomfort will probably disappear and pleasure will follow!

Can I become addicted to my vibrator?
Although many women rely on their vibrator for orgasm, it is only one of many other pleasurable ways of achieving sexual fulfillment.

When you are responsible for your own sexual response, it becomes much easier to ask your partner what you want. This includes introducing a vibrator into lovemaking, or, initiating the kind of lovemaking that achieves ultimate satisfaction for you without a vibrator.

A vibrator is a vibrator is a vibrator.

True, it never snores, lets you down or leaves town. But it never says "I love you." That will be up to you to say to yourself.

How does a vibrator induce sexual response?
A vibrator is an electric massager for sensual and sexual pleasure. Wherever you place it, blood flow and energy to that location increases. The vibrator's pressure and movement around the clitoral area triggers the nerves that create sexual arousal, causing an increase in blood circulation. This increase in circulation, called vasocongestion, stimulates erections in men and vaginal lubrication in women. The vibrator does the "work," while you relax and enjoy it.

Why do I need a vibrator?
You don't need it. You choose it. And if you do, it is a wonderful way to learn about your own sexual response, your own body, your own orgasms. Using a vibrator is a personal journey into self pleasuring...a celebration of your own sexuality. Loving yourself is a first step toward shared love. A vibrator is also a hygienic means of practicing safe sex.

How do I learn to use one?
By yourself. Privacy is essential to learning about your own body. Concentrate totally on your breathing. Conscious breathing clears the mind to totally focus on the body. Press the head of the Magic Wand on either side of the clitoris, using gentle force or pressure. Let your body sensations be your guide. If you wish to reduce the intensity of the vibrations, place a towel between your body and the massage head. Remember you are the architect of your own pleasure-response. The ongoing pressure will usually lead to orgasm anywhere between 10-60 minutes. For additional information on self-love, we recommend reading "For Yourself" by Lonnie Barbach, Ph.D. and "Sex for One" by Betty Dodson, Ph.D.

I have heard that a vibrator can bring you to orgasm during intercourse, but I am unsure of how to introduce it to my partner. Wouldn't he be threatened?
Maybe not as much as you anticipate. Recent studies have shown that more men are becoming increasingly knowledgeable about women's sexuality, and more enlightened about the needs of their partners. So it is likely your partner will accept the vibrator as part of the love play, anticipating that it will help arouse and pleasure you.

Introduce it in a casual but positive manner. Show him how it works by giving him a body massage. Let him know that if the vibrator helps you to reach orgasm, he needn't worry about "performance anxiety," which sometimes renders some men impotent. Generally, a vibrator doesn't threaten a man with a health sense of himself. A good sexual relationship is based on equal partners responding to-and pleasing one another.