Information We Collect and What It's Used For

Order Form: To process your order, we require your name, billing address, phone number, e-mail address (If you want to receive and e-mail confirmation of your order), shipping address and credit card information. We use this information to process your order and, if any questions should arise, to contact you about your order. In general, we will try to contact you first by e-mail and only if that fails, or if time is critical, will we try to contact you by phone. We share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.

E-mail: Should you decide to contact us via e-mail, we will use your e-mail address solely to send you a reply.

*** E-MAIL SUBSCRIBE/UNSUBSCRIBE NOT ONLINE DURING UPGRADE OF WEBSITE****** Promotional E-mail Lists: You may receive special promotional offers via e-mail from Eve's Garden should you choose to. Membership is optional and requires you to manually subscribe to our mailing list. You must manually subscribe or unsubscribe from the Eve's Garden promotional e-mail list. You are not automatically subscribed. To subscribe or unsubscribe from our promotional e-mail list, please click on the E-mail List and click "DO IT". Both the subscribe and unsubscribe functions are instant.

Polls: Our optional online surveys do NOT ask visitors for any personal information.

Public Forums: This site has no public forums at this time.

Affiliate ID: If you entered our site by clicking a link on one of our affiliate web sites, we will attempt to store the ID of the affiliate as a cookie. We do this to ensure the affiliate receives proper credit for any subsequent order you might place. Your personally identifiable information will not be shared with any affiliates.

Sharing of Information: Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities. In fact, we will NEVER rent, sell or otherwise give your name to any other company or individual.

Fraud Protection: Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Eve's Garden will cover the entire liability for you, up to the full $50.00. Eve's Garden will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at evesgarden.com while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. To contact Eve's Garden in the event of unauthorized use of your credit card, please e-mail us at customerservice@evesgarden.com.

External Links: We may include links to other sites and if you decide to follow those links, we can't be responsible for the privacy policies or content of those sites. Generally, we will state when a link goes to another site.

Changes Order information: To make any changes after you have placed your order, please contact us via e-mail or phone and we will be happy to assist you.

Contacting Us: If you have any questions about this privacy statement, the practices of this site, wish to have information about you deleted, want to place an order via a method other than the Internet, or any other concerns, contact us.