SHIPPING: Orders entered over the weekend will
be processed on Monday and shipped on Tuesday morning.
Orders entered weekdays before noon will be processed the same
day and shipped the following business day. Orders received
after 2:00pm (Eastern) for Express Mail Delivery may not be
shipped until the following day. Express Mail deliveries may be
sent via one of several carriers including the U.S. Postal Service.
CATALOGS: Catalogs ordered separately will be shipped
First Class Mail for $3.00. Upon request catalogs will
be shipped free of charge with your order.
OVERSEAS DELIVERIES: Due to circumstances beyond our
control we have been forced to temporarily suspend shipments
to Canada and all other foreign countries. We are hoping to resume
deliveries overseas in the near future.
OUT OF STOCK POLICY: If we are temporarily out of stock
of a product, you may receive a partial order or your order may
not be processed at all until it becomes available. That is usually
within a week. If a product becomes unavailable from our suppliers,
you will be notified via e-mail. You credit card will not be charged
unless we have the products in stock and your order is prepared
for shipment.
SHIPPING NOTIFICATION: If your order is shipped UPS you
will receive an e-mail with your Tracking Number. Your package
can be tracked on our web site by entering your tracking number
after clicking on the Track Order icon. You will not receive an
e-mail notification of U.S. Postal Service deliveries. If a postal
deliver is not made on time, please e-mail us at customerservice@evesgarden.com
and we we track your package for you.
