Eve's Garden Return Policy

Please do not return any merchandise without receiving a RMA # from our
customer service department.

To Request a RMA#... email customerservice@evesgarden.com.

Include your name, order number and a brief description of the problem in your email.

We will do whatever we can to make your shopping experience at Eve's Garden a pleasant and satisfying one. However due to the personal nature of our products we are unable to accept most used items for return or exchange. If you have any questions regarding a particular item please feel free to call 800-848-3837 for a more thorough description of the item before you enter your order.

Defective Merchandise

Most of our products are are guaranteed against breakage for 30 days. Upon return of the defective item, we will gladly send you a replacement, or issue you a merchandise credit for the full value of the item plus your shipping costs for the original delivery and the return shipping cost. Merchandise credits will be posted to your account and available as payment upon checkout of your next order.

Unopened Merchandise

Unopened items that are still sealed in their original packaging may be returned for a merchandise credit. All requests for a RMA# must be made within 30 days of receipt. We do not accept non-defective returns or exchanges of items that have been opened.

Shipping charges will be refunded in the form of a merchandise credit in cases where our error caused the return or the item is defective.

Products that are returned will never be resold

Returns should be mailed to the address below with the RMA# written on the outside of the box.